Candy Casino Terms & Conditions

These Terms & Conditions apply to your use of the Candy Casino website, account services, games, payment functions, promotions and any other related features made available through the service. They should be read together with any other rules, notices or conditions displayed on the website. Where a specific game, promotion or feature has additional rules, those rules form part of these Terms & Conditions and may apply instead of, or in addition to, the general terms.

You must accept these Terms & Conditions before using the service. If you do not agree with any part of them, you must not create an account or continue to use Candy Casino. Candy Casino may update these terms from time to time. Changes may be published on the website, and your continued use of the service after an update may be treated as acceptance of the revised terms. You should check this page regularly for the current version.

Candy Casino may change, suspend, withdraw or restrict any part of the website or service where reasonably necessary. This may include changes to game availability, website features, payment methods, promotional offers or operating hours. Where practical, information about significant changes will be provided on the website. Nothing in these terms removes any rights you may have under applicable Australian consumer law.

Eligibility and location

You must be legally entitled to participate in online gambling in your location and must meet all applicable minimum age requirements. You must not access or use Candy Casino if online gambling is prohibited where you are located. It is your responsibility to understand and comply with the laws that apply to you before using the service.

You may be required to confirm your age, identity, location or other eligibility details. Candy Casino may request documents or information for verification, compliance, security, fraud prevention or responsible gambling purposes. If the requested information is not supplied, is incomplete or cannot be verified, access to some or all services may be delayed, restricted or suspended.

You may generally hold only one personal account unless Candy Casino expressly permits otherwise. Account information must be accurate, complete and kept up to date. You must not create an account using another person’s name, provide misleading information, or allow another person to use your account. An account is intended for the individual who registered it and must not be sold, transferred, rented or otherwise made available to someone else.

You are responsible for keeping your login details, passwords and devices secure. You must notify Candy Casino through the available support or account channels if you believe your account has been accessed without permission, if your credentials have been lost, or if you identify unusual activity. You should use a strong password, avoid sharing it and log out when using a shared device.

You must use the website lawfully and fairly. You must not interfere with the operation or security of the service, introduce malicious code, use automated systems without permission, attempt to access restricted areas, or exploit an error, fault or vulnerability. You must not use Candy Casino for fraud, money laundering, unlawful financial activity or any other improper purpose.

• Do not open or use an account on behalf of another person.
• Do not use payment methods that belong to someone else without proper authorisation.
• Do not attempt to manipulate game outcomes, promotions, bonuses or account systems.
• Do not use software, devices or methods designed to gain an unfair advantage.
• Do not submit content that is unlawful, abusive, threatening, misleading or harmful.
• Do not bypass account, location, identity or responsible gambling controls.

Candy Casino may investigate suspected breaches, suspicious activity, payment concerns, identity issues or unfair play. Subject to applicable law, it may suspend or close an account, restrict transactions, remove access to features or take other appropriate action. Any review will be handled in accordance with relevant legal and operational requirements.

Account closure

You may ask to close your account at any time using the available account or support process. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, unlawful conduct or these terms. Candy Casino may retain certain information where required for legal, regulatory, security, dispute resolution or record-keeping purposes.

Available payment methods, processing requirements and transaction conditions may be shown during the deposit or withdrawal process. You should review the information displayed before confirming a transaction. Payments may be subject to checks, limits, delays or refusal where required for security, verification, fraud prevention or legal compliance.

You must use a payment method that you are authorised to use. Candy Casino may ask you to confirm ownership of a payment method or provide additional information before processing a transaction. A transaction may be reversed, declined or held for review if it appears unauthorised, irregular, fraudulent or inconsistent with account information.

You are responsible for checking that payment details are correct before submitting a transaction. You should also consider any fees, currency conversion charges or restrictions applied by your bank, payment provider or other financial institution. Candy Casino does not control charges imposed by third parties.

Games are provided for entertainment and may involve financial risk. You should only play with money you can afford to lose. Game outcomes are determined by the relevant game systems and cannot be guaranteed. Past results, displayed statistics, patterns or previous wins do not predict future outcomes. You must not treat gambling as a way to make money or resolve financial difficulties.

Game records and interruptions

Game and transaction records may be used to administer accounts, investigate disputes, maintain security and meet legal or operational requirements. If a game or transaction is interrupted by a technical problem, Candy Casino may review the relevant records and take reasonable corrective action. A game may be voided or a transaction adjusted where required by law, where a material error occurred, or where the integrity of the service was affected.

You must not rely on screenshots, browser displays or unofficial messages as proof of a completed transaction or outcome. The records maintained by Candy Casino may be used as the primary reference when reviewing account activity, subject to applicable law and any rights available to you.

Promotions and offers

Promotions, bonuses, competitions and other offers may be subject to separate rules. Those rules will explain eligibility, entry requirements, expiry conditions, wagering or play requirements, withdrawal conditions and any applicable restrictions. You should read the relevant promotional terms before participating. Candy Casino may withdraw, amend or refuse an offer where permitted by law, including where misuse, technical error or suspicious activity is identified.

Unless the applicable offer rules state otherwise, promotions are intended for one person and one account. Creating multiple accounts, coordinating activity, using automated methods or taking advantage of an obvious error may result in an offer being cancelled and may lead to account review or restriction.

Responsible gambling

Candy Casino supports a responsible approach to gambling. Gambling should remain an occasional form of entertainment, not a source of income or a solution to personal, emotional or financial problems. Set a budget before you play, keep track of time and spending, take regular breaks and do not chase losses. Never gamble while affected by alcohol or other substances, and do not borrow money to gamble.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek support. Account tools may be available to help you set limits, take a break or request self-exclusion. You can ask for information about the responsible gambling options available through the service. You should also consider speaking with a qualified support provider or an appropriate Australian gambling help service.

Website content and liability

Candy Casino aims to keep website information accurate and available, but the service may contain interruptions, delays, errors or temporary unavailability. Website content is provided for general information and may change without notice. To the extent permitted by law, Candy Casino is not responsible for loss caused by events outside its reasonable control, including telecommunications failures, device problems, internet interruptions, cyber incidents or third-party service failures.

Nothing in these Terms & Conditions excludes, restricts or modifies a guarantee, condition, right or remedy that cannot lawfully be excluded, restricted or modified under applicable law. Where a provision is found to be invalid or unenforceable, it will be read down or removed to the extent necessary, and the remaining provisions will continue to apply.

Questions and disputes

If you have a question, identify an account issue or wish to raise a complaint, use the support or contact options made available on the Candy Casino website. Provide relevant details and allow the matter to be reviewed through the applicable process. You should keep copies of important transaction information and correspondence. These Terms & Conditions are governed by the laws that apply to the relevant service and jurisdiction, subject to any mandatory rights or protections available under Australian law.